What
is roaming?
Roaming is the
ability to make and receive calls when
you're off
the IT&E Wireless
Digital PCS Network. Back to Top
Can
I roam with my current PCS phone?
All IT&E
Wireless PCS CDMA phones are capable of roaming
to the U.S. Mainland and Hawaii
if the unit has the current software loaded.
CNMI Roaming, however, requires a dual
mode
or tri mode phone. Please call 456-ROAM
or stop by the IT&E Customer Service
Center in Harmon to verify that your phone
is
programmed
for roaming. Roaming services are currently unavailable for IT&E Wireless GSM phones. Back to Top
How
do I get my phone programmed to roam?
If your phone needs a software upgrade for
roaming, please stop by the Harmon customer
Service Center. You can drop your phone
off and come back later or wait while we
program your phone for free. Back to Top
Where
can I roam with my IT&E Wireless
Digital PCS phone?
Your programmed
IT&E Wireless phone
will automatically roam in areas where
IT&E
has implemented agreements with other carriers.
(U.S. Mainland, Hawaii and the CNMI) CNMI
roaming requires a dual mode or tri mode
phone. You can also manually roam in areas
not covered by charging the call to a credit
card. Plus, you can call 911 for free where
compatible service is available. Back to Top
How
can I make sure that I only roam when I
want to?
Some Digital
PCS phones let you select the roaming setting
to automatically
find
roaming
outside the IT&E service area. Many
of these phones will also let you turn off
the roaming feature. Please call IT&E
for specific information on your phone
or
review your phone user's guide.Back to Top
How
do I make roaming calls?
- From the U.S. or Hawaii:
To the U.S.
dial Area Code + 7 digit Tel. No.
To International
dial 011+ Country Code + Tel. No.
To
Guam dial (671) + 7 digit Tel. No.
- From the CNMI:
To the U.S. dial 1 + Area
Code + 7 digit Tel. No.
To International
dial 011+ Country Code + Tel. No.
To
Guam dial 1 + (671) + 7 digit Tel. No.
- In CNMI:
Dial 7 digit Tel No.
Back to Top
How
does someone call me when I'm roaming?
From Guam: the
caller only has to dial your IT&E Wireless
number from anywhere else in the world:
the caller dials the
same way he or she would any Guam phone
number. Back to Top
What
are the charges for roaming?
When roaming
with your IT&E Wireless
phone, each call will accrue a roaming
charge.
Roaming charges differ for the U.S. and
the CNMI and long distance charges may
apply
for some calls.Back to Top
How
will I be billed for roaming?
Roaming charges
will appear on your IT&E Wireless bill
within 30 - 60 days and will be separate
from your regular
monthly
charges.Back to Top
Will
I get voicemail when I roam?
You
can check your voicemail while roaming
by
dialing (U.S.)
671-727-MAIL
or (CNMI) 1-(671) 727-MAIL. Roaming and
long distance charges will apply. You
will
not be notified that you have voicemail
messages unless your phone is on the
IT&E
Wireless Digital PCS Network.Back to Top
If
I am roaming, will I get enhanced features
like caller ID, etc.?
Like voicemail
notification, enhanced features only work
while on the IT&E Wireless
Digital PCS Network.
Back to Top
|
Roaming
Service - Frequently Asked Questions