About GSM

What is GSM?
GSM stands for Global Systems for Mobile communications and is:

• A popular standard for wireless mobile communications
• used in more than 200 countries

Will IT&E's GSM network have islandwide coverage?
IT&E's GSM network currently covers highly populated areas and major road ways, primarily in northern and central regions of Guam

• IT&E has implemented plans to extend coverage in the southern region of Guam

Will I need a GSM phone to use IT&E's GSM network?

• If you own a 1900Mhz GSM phone:
  • Visit IT&E to activate GSM service and purchase a SIM card
• If you don't have a 1900Mhz GSM phone:
• Visit IT&E to select from various GSM phones
• If you own an IT&E CDMA phone,
• Visit IT&E to purchase a GSM phone via our Add-A-Phone plan
  • Airtime minutes on CDMA and GSM may be shared
  • Having GSM and CDMA gives you greater flexibility to meet your telecommunication needs

Will I be able to use my IT&E SIM Card with any GSM handset?

• Three requirements must be met for the GSM handset to work with an IT&E SIM Card. The handset:
  • Must have a 1900Mhz band
  • Is not locked
  • SIM card is active
• If you have any questions, contact an IT&E Customer Service Representative

What is the cost for IT&E's SIM Card?

• New activations are $15.00
• Reactivations and SIM replacements are $10.00
• Prepaid SIMs are $39.95 with $20.00 load

If I am a current IT&E PCS CDMA customer, what price will be offered towards the purchase of an IT&E GSM unit?

• If you are an IT&E customer and have an existing PCS CDMA handset term contract with an Early Cancellation Penalty (ECP), you can purchase a GSM unit @ the 24 month price provided you sign a new 24-month handset term (Note: $150.00 handset ECP will be added to the current handset ECP).

Can I keep my existing IT&E service plan & PCS number?

• Yes, customers will be able to use their existing CDMA plan and number.

Will I be able to send and receive text messages to persons on other subscriber networks?

• Provided your handset is fully SMS capable, IT&E's GSM network provides you the flexibility to send and receive SMS text messages to subscribers outside IT&E's GSM network

What is GPRS?

• IT&E's GSM network comes equipped with General Packet Radio Service (GPRS), which enables you to access data services (such as the internet) from your GSM mobile handset
• GPRS provides speeds comparable to dial up (40K) on a home computer and allows you to send and receive pictures and sound from your handset.
• GPRS is dependent on the features available on the GSM mobile phone handset

Can I roam with my IT&E GSM handset?

• Currently, IT&E is establishing agreements with other telecom providers, so IT&E GSM roaming service will be introduced at a later date.
• Until roaming service is available, simply purchase and insert a SIM (that is compatible with your 1900Mhz unit) from a GSM provider at your off-island location (NOTE: charges are specific to that service provider)