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Problems Logging Into Talaya

 
       

"I can't seem to login to Talaya. What is wrong?"

If you have Windows 95 and are using the 32-bit version of Netscape that you either received from IT&E or downloaded, you will be using Dial-Up Networking to establish your connection to the Internet.

After double-clicking on the dialer icon...

The following window will appear:

Please verify that the ".ppp" has been added to the end of your username. You will also need to verify that your password has been entered in all lower-case letters. If you are dialing from a phone system that requires you to dial a certain number before dialing out (like 9). You will need to select Dial Properties... and reconfigure the dialer manually (see below). If you still have trouble connecting to Talaya, call Tech Support at 646-INET (4638).

Reconfiguring Your Dialer

To reconfigure the dialing settings for the Talaya dialer through Dial-Up Networking, select Dial Properties... from the Connect To menu. The following window comes up:

Please verify that the area code listed is 671, and that the field "I am in:" is set to Guam. If you have to dial a number before connecting to an outside line, like in an office, then enter this number in the box entitled "To access an outside line, first dial:" If you have call waiting, check the box titled "This location has call waiting. To disable it, dial:" Lastly, click on the radio button that reads Tone dialing.

Click on OK at the bottom of the window. This will take you back to the main dialing window. Click on Connect and your modem should dial and connect to Talaya. When connected, double-click on the Netscape icon, and you will be connected onto the Internet.

Additional Troubleshooting Guides

 

 

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