What
is an IT&E WiFi Hotspot?
IT&E WiFi Hotspots provide
high-speed wireless Internet access in convenient public
locations such as the airport,
coffee shops, shopping centers, malls, restaurants and hotel
lobbies. Using either a WiFi 802.11b enabled laptop or handheld
device, you can access the Internet at speeds much faster
than dial-up.  Back to Top
How does the service work?
Throughout each IT&E WiFi Hotspot, access points transmit
radio signals wirelessly to your WiFi 802.11b enabled laptop
or handheld device. After launching
your web browser, a login page appears where you will enter
your username and password located
on the
back of your IT&E WiFi Hotspot Prepaid Wireless Internet
Card. Once the information is authenticated, the user is
able to connect wirelessly to the Internet. Back to Top
What do I need to access the service?
- A Laptop or Handheld Device with
WiFi (802.11b) wireless capability.
- A Web Browser. Any
standard Internet browsing software will do.
- An IT&E
WiFi Hotspots Prepaid Wireless Internet Card. These
special cards can be purchased at any
IT&E location
or at the IT&E Hotspot nearest you.
Back to Top How do I make my
laptop, pda or handheld device WiFi 802.11b capable?
Most modern laptops, pda’s and pocket pc’s
are WiFi capable. You can purchase a Wi-Fi 802.11b wireless
networking cards and USB adapters from PC Outlet and other
computer
and electronic equipment retail stores. Back to Top
I have a WiFi 802.11g
card in my laptop/handheld device. Is this compatible?
Most 802.11g cards are compatible
with IT &E WiFi Hotspots.
Please consult your WiFi card's manual for more information. Back to Top
How fast are IT&E
WiFi Hotspots?
Each IT&E WiFi Hotspot provides users with broadband
speeds much faster than regular dial up. Connection speeds
may vary per IT&E WiFi Hotspot. Back to Top
Do I need to download
or install any special software to connect to IT&E
WiFi Hotspots?
Aside from your web browser,
the only software you may need is the software driver for
your WiFi 802.11b wireless
network card. IT&E WiFi Hotspots require no additional software. Back to Top
What operating systems are currently compatible
with the service?
IT&E WiFi Hotspots are not
operating system (OS) specific, and will work with any operating
systems as long as there
is a compatible, Internet-ready browser such as Internet
Explorer, Netscape Navigator or Apple Safari. Back to Top
Can I check
my email account with the service?
Yes. You are able to check your
Talaya email account using Talaya Webmail(www.talaya.com/webmail)
and other personal
email accounts such as Hotmail, Yahoo, etc... Back to Top
Can I
connect using a Macintosh computer?
Yes, IT&E WiFi Hotspots are fully compatible with Macintosh
computers. Macs with Apple AirPort cards installed usually
require little or no configuration. You will need to set
up your Apple AirPort card to select the IT&E WiFi
Hotspots network. See the Apple AirPort card documentation
for specific
instructions. Back to Top
Where are IT&E WiFi
Hotspots located?
For a current list of IT&E WiFi Hotspot locations, click
here or call IT&E Customer Service at 646-8886 for
more information. Back to Top
What
denominations are available for IT&E WiFi Hotspots
Prepaid Wireless Internet cards?
IT&E WiFi Hotspots Prepaid
Wireless Internet cards are available in four (4) denominations:
1-hour, 2-hour, 4-hour, and
Day Pass. Back to Top
How is the airtime billed?
Airtime minutes begin subtracting after you first activate your card until the specific time allotted is depleted. After your first login session, you have one (1) week to use you card and you can login as many times as you
want within this period. Back to Top
Can I receive a refund for unused minutes?
No. You will lose any unused minutes remaining, seven days after your first login session. Back to Top
Can I login on two
different computers using the same IT&E
WiFi Hotspots Prepaid Wireless Internet card username and
password?
No. For security reasons, simultaneous
logins are not permitted on a single IT &E WiFi Hotspots
card. Back to Top
What is the shelf
life of IT&E WiFi Hotspots Prepaid
Wireless Internet cards?
The shelf life is 60 days as stated on the back of the
card. Back to Top
Are there any session time outs?
Yes. After 15 minutes of inactivity, your Internet connection
will timeout. To login again, simply enter your username
and password. Back to Top
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IT&E
WiFi HOTSPOTS - Frequently Asked Questions