FAQs (FREQUENTLY ASKED QUESTIONS)
Kababayan SIM
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- What is Kababayan SIM?
Kababayan SIM is the only Filipino SIM in the Marianas and has the same pricing as the regular IT&E SIM, the only distinctive feature of this SIM is the exclusive special call rate to Globe and Touch Mobile (TM) numbers to the Philippines.
- What is Globe and Touch Mobile?
Globe Telecom is the 2nd largest telecommunications company in the Philippines. They own Touch Mobile (TM), a telecom that caters to the C&D market in the Philippines.
- What is the special rate for Kababayan SIM?
When using the GK sim, calls to Globe and Touch Mobile (TM) numbers to the Philippines is only $0.175 (17.5 US cents).
Text message to PI is still $0.06 per sent text.
- How do I dial the Globe and TM number from my IT&E phone?
Just follow the normal GSM dialing process, no special dialing required:
011 + Country Code + Globe or TM number
e.g. 0116391712345678
- How much will Globe/TM numbers be charged when they call me?
When a Globe/TM number calls a Kababayan SIM number they will be charged P5 Pesos per minute.
Regular rate from Philippines to CNMI is P45 pesos per minute.
- How do Globe/TIM prepaid subscribers call to an IT&E Kababayan SIM number?
There is a special dialing instructions Globe/TM prepaid subscribers must dial:
Special Prefix (12801) + Country Code (1) + Area Code (670) + IT&E Kababayan SIM number (789-1234)
e.g. 12801-1-670-7891234
- Will Globe/TM prepaid subscribers be charged different when they do not use the Special Prefix?
Yes. They will be charged the regular long distance rate when calling the CNMI.
Regular rate from PI to CNMI is P45 pesos per minute.
- How much is text message from Globe/TM numbers to CNMI?
Text message is 50 centavos on a Globe/TM number to CNMI.
For more inquiry on ITXT advise your friends/relatives to simply text:
ITXT help and send to 8888 from their Globe prepaid SIM.
- How much is Kababayan SIM pack?
The IT&E Kababayan SIM is $19.95 with FREE $10 load.
You can purchase any IT&E Wireless Cell card to reload.
- Will the GSM prepaid rates apply for Kababayan SIM?
Yes, except for calls to Globe and TM numbers.
No airtime charge when you use IT&E's Prepaid LD card to make Long Distance calls.
- What happens if I sign up for the $1.95/day Unlimited Prepaid?
Same rates will apply. Voice call is still FREE, however you will be charged the Long Distance charge to Globe or TM numbers ($0.22 per minute). Any other calls to the Philippines will be charged the regular Long Distance rate of $0.62 per minute.
- What will my families back in the Philippines benefit when using a Globe or TM number?
SMS to IT&E number using a Globe our Touch Mobile prepaid number will be as low as 50 centavos.
Please advise your families in the Philippines to follow these steps to inquire the exclusive rate.
ITXT <space> Help send to 8888, (e.g. ITXT Help)
- Where can I purchase an IT&E Kababayan SIM?
IT&E Kababayan SIM are available at IT&E office.
IT&E Kababayan SIM coming to retail stores soon.
- Do I need a GSM phone to avail the Kababayan special rate?
No.
- Can I swap my CDMA phone?
No.
- Can I bring my IT&E Kababayan SIM and use in the Philippines?
No. IT&E does not have Prepaid roaming agreements with any Philippines carriers.
- Can I keep my CDMA and transfer to a GSM phone to avail the Kababayan rate?
No. IT&E is offering Kababayan rate on prepaid GSM only at this time. IT&E does not in-port prepaid numbers at this time.
- Can I use my Kababayan SIM in CNMI?
Yes. IT&E considers CNMI as part of its home coverage.
When in CNMI calling to a Globe/TM number you will be charged $0.22 per minute.
- Is there an expiration date on the SIM cards?
All IT&E Prepaid SIM cards expire 90 days after last use, this includes IT&E's Kababayan SIM.
- Is there a special Prepaid Load card specifically to Kababayan SIM?
No. You can use the IT&E Prepaid Wireless Card, which comes in denomination of $5, $10 and $20.
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